How do you do the daily work thing?

I was reading over on Lifehacker, again yes I tend to read there quite a bit but I still haven't been invited to comment just yet, anyway Geek to Live: Quick-log your work day by Gina Trapani,

Keeping track of how you spend your work day isn't easy, but it has many benefits. Last week's article, Map your time, covered how to create your ideal schedule, and then compare it to reality. But how do you keep track of everything you do in one day? You can use a desk diary or paper log, but if you don't want to stop and write every time you switch tasks, I've got a simple script that will log your day's activities in a keystroke.

This has been a topic for my team at work lately, in fact last night we discussed the very thing and how best to do this. Here is my take on keeping track of my daily work and upcoming work:

We are part of a pilot for a new Wiki at work so we're trying to focus our work around it as our main communication tool. I like the idea of using the wiki this way, it's flexible and easy to use and it doesn't fill up my inbox!

1. In my "home space" I create a daily log where I enter details of my day - snippets really plus a count of my email read, sent, how many IM chats I have with our users and how many telephone calls I have with our users
   
2. I like to my calendar which is imported (busy times) into Google Calendar
   
3. I use the "news" area to talk about major projects and work updates both in my "home" space as well as our "team" space
   
4. I send mails when needed or as FYI's but more and more I go to the Wiki.
   

In the past I tried programs, even using a another tip from Lifehacker on a plain text file. So far the use of this Wiki has been the best, perhaps it's because it's new I don't know I don't really think all the other ways were bad but this one seems the best because it's instantly available to my whole team, and of course anyone else bored enough to read it!

Another goal I set each day and so far I've been living up to it (4 months now) is that at the end of the day I have 0 mails in my inbox, hard to believe I know but it's true. When I get a mail I read it and then I immediately do something with it.

• Create a ToDo task based on the mail (mail goes to archive)
  
• Respond (mail goes to archive)
  
• Read it (mail goes to archive)
  
• Schedule a meeting (mail goes to archive)
  

My meetings tend to increase and my ToDo list but since my ToDo reminds me what to do on each day, and my meetings show up each day I'm then able to use an "Agenda" view of my day and I've noticed I'm a lot more efficient.